Privacy Policy

Last updated: 11/6/2025

1. Introduction

Welcome to Tablium (the "Service", "we", "us", or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy describes how we collect, use, disclose, and store personal information when you use Tablium (via web, mobile, APIs, or other platforms) or interact with us (e.g., via support, email, surveys).

By using or accessing Tablium, you consent to the practices described in this Privacy Policy. If you do not agree with this Policy, please do not use our services.

2. Scope & Applicability

This Policy applies to all users, visitors, customers, trial users, collaborators, and any other persons who interact with Tablium or its features. It covers data collected directly from you or automatically, as well as data obtained from third parties (e.g. integrations).

If any portion of the Service is subject to a different binding privacy policy (e.g. due to regulation in a particular country), then that policy may supplement this one for that portion.

3. Information We Collect

We collect different kinds of information depending on how you use Tablium. Broadly, these are:

3.1 Information You Provide

• Registration / Account Information: name, email address, password (hashed), user name or alias, organization or team name (if applicable).
• Profile / Settings: optional profile photo, preferences, timezone, language, bio, contact info.
• Content & Workspace Data: the grids, blocks, files, images, text, media, links, integrations, attachments, notes, comments, versions, templates, metadata, formulas, structure/layout information, etc., that you or your collaborators upload or create.
• Communications & Feedback: support requests, surveys, feature requests, feedback, email correspondence, logs of communications.
• Payment & Billing: billing address, name on card, payment method (e.g. credit card token, or third-party payment processor information), invoice data.
• Usage & Technical Input: logs, error reports, crash data, diagnostics, usage metrics, session information, device identifiers, browser user agent, IP address, geolocation (approximate), operating system, browser type, domain names, referring URLs, timestamps.
• Third-party Integration Data: if you connect Tablium with external services (e.g. Google Drive, GitHub, Figma, calendar services), we may collect and store data from those services (e.g. file lists, metadata, shared content) with your consent.

3.2 Information Collected Automatically

• Usage Analytics: metrics on how features are used (which blocks are used most, time spent, frequency, clicks, etc.).
• Cookies, Tracking & Similar Technologies: we (and our authorized third-party partners) use cookies, Web beacons, pixel tags, local storage, and similar to recognize your device, remember settings, track usage, measure performance, and serve analytics/advertising.
• Server Logs & Activity: every request made to our servers is logged (IP, headers, timestamp).
• Crash & Diagnostic Data: when crashes or errors occur, we may collect stack traces, memory logs, and related technical data.

4. Purposes of Processing & Legal Bases

We use your data for the following purposes (and under applicable legal bases such as consent, contract performance, legitimate interests, legal compliance):

5. Sharing & Disclosure

We do not sell your personal data. We may share or disclose your information in the following cases:

• With collaborators & permitted users: If you invite team members or collaborators, they will have access (as permitted) to your shared workspaces, grids, or content.
• Service providers & third-party vendors: We may share data with companies that assist us (e.g. hosting providers, analytics services, email delivery services, payment processors). We require them to maintain confidentiality and only use data to provide their service.
• Third-party integrations: When you connect external services (e.g. Google Drive, GitHub), the data from those services may be accessible by us or stored, per your permission.
• Legal & compliance: If required by law, court order, regulation, or government request; to detect, prevent or address fraud, security breaches, or violations of our Terms; or to protect rights, property, safety of Tablium, users, or the public.
• Business transfers: If we merge, acquire, sell, or reorganize all or part of our business, user data may be transferred (under appropriate confidentiality and protective measures).

6. Storage, Security & Data Retention

6.1 Storage Location & Security

• We store data on secure servers / cloud infrastructure under industry standards (encryption at rest and in transit, access controls, firewalls).
• Sensitive data (e.g. passwords) is hashed or encrypted using modern methods.
• Access to personal data is limited to employees, contractors, and service providers on a need-to-know basis.
• We maintain policies and procedures to monitor, audit, and test the security infrastructure, and respond to security incidents.

6.2 Data Retention

• We keep personal data as long as necessary to fulfill the purposes in this Policy (e.g. to provide the service, comply with legal obligations, resolve disputes).
• If you delete your account, we may retain certain data in anonymized or aggregated form.
• Inactive accounts: we may periodically delete or anonymize data from accounts that have been inactive for a long time (with prior notice).

7. Your Rights & Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification / Correction: Request corrections or updates to inaccurate or incomplete data.
• Deletion / Erasure ("Right to be Forgotten"): Request deletion of your data (subject to legal or contractual exceptions).
• Restriction of Processing: Request that we limit how we process your data.
• Data Portability: Request to receive your data in a structured, machine-readable format and/or transmit it to another provider.
• Object / Opt-Out: Object to certain processing (such as marketing) or opt out of certain uses (where applicable).
• Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time (without affecting processing done before withdrawal).

To exercise these rights, you can contact us at the contact details below. We may require identity verification before acting on requests.

Note: Some rights may not apply in all jurisdictions or may be limited by legal exceptions.

8. Cookies & Tracking Technologies

We (and our partners) use cookies, web beacons, pixel tags, local storage, and similar technologies to:

• Recognize your device and remember preferences (language, theme, settings)
• Enable session management (keeping you logged in)
• Analyze usage (which features are used, performance)
• Serve analytics and measurement (e.g. Google Analytics, segment tools)
• Optionally, for marketing, retargeting, or advertising (to the extent permitted by law and your consent)

You can usually block or delete cookies through your browser settings, but if you do so, certain functionalities (login, persistent preferences, auto-saving) may not work properly.

9. Minors & Children

Our Service is not intended for children under a minimum age (e.g. under 13). We do not knowingly collect personal data from minors. If you believe we have collected such data, please contact us so we may delete it.

10. International Transfers

Because Tablium is accessible globally, your data may be transferred to, stored in, or processed in countries other than your country of residence (including servers or service providers outside your jurisdiction).

Where transfers occur, we use appropriate safeguards (e.g. Standard Contractual Clauses, privacy shields, or other legally recognized mechanisms) to ensure sufficient protection of your data in accordance with this Policy and applicable law.

11. Third-Party Links & Embedded Content

If Tablium includes links to third-party sites, apps, plugins, or embedded content (e.g. YouTube, social media), they may collect or use data independently under their own privacy policies. We are not responsible for their practices. We encourage you to review their policies before interacting.

12. Changes to This Policy

We may update this Privacy Policy from time to time (e.g. due to new features, legal changes). We will post the new effective date at the top and, when required by law, provide you with notice (e.g. via email or in-app). Continued use of the Service after changes constitutes your acceptance.

13. Contact

If you have questions about this Privacy Policy, you can contact us through:

• Email: privacy@tablium.com
• Feedback page: /feedback